Most chatbot products are platforms: you buy access, then your team must configure, train, test, maintain, and keep the bot aligned with your business.
AmsterCode is different: we deliver a disciplined assistant, trained for your business, deployed under your control, and maintained on our infrastructure.
Enterprise-grade detail: optional pre-intake flows stay stable across embeds and mobile (no cookie reliance) and deliver results directly by email — no CRM required.
Use the chat widget in the bottom-right corner. This is the same production engine we deploy to client websites. If you want to see how it behaves on different themes, test it on multiple pages across AmsterCode.com.
Note: many market tools price AI by “automated resolutions” or “per resolution” usage, which can scale with volume. We disclose your full setup scope and subscription terms clearly in writing before you decide.
You do not buy a dashboard and then “figure it out.” We extract the real logic of your business (services, boundaries, price ranges, process, tone), structure the knowledge, and test the edge cases before deployment.
Many chatbots are sold as SaaS platforms: you subscribe, then your team must connect sources, tune prompts, manage knowledge, and keep the assistant aligned as your business changes.
Some agencies ship a generic bot with light setup. Others build something good, but without a stable long-term maintenance model. The risk is a “launch and leave” bot that degrades over time.
| Capability | AmsterCode (delivery) | Typical market tools (platforms) |
|---|---|---|
| Who does the training? | ✓ We do it end-to-end: we structure knowledge, define boundaries, write assistant behaviour, and test it. | ! Usually your team: you connect sources, tune the bot, fix weak answers, and keep it aligned as things change. |
| Pricing model risk | ✓ Fixed setup proposal + clear monthly subscription. Everything is confirmed in writing before deployment. |
! Commonly usage-based AI pricing (e.g., “per resolution / automated resolution”), which can rise with volume.
Examples: Intercom Fin is priced per resolution in their published materials; Zendesk AI Agents are described as priced by automated resolutions; many tools bundle AI as add-ons.
|
| Behaviour control | ✓ Strict anti-hallucination rules: if it does not know, it says so and escalates. | ! Depends on configuration. Without tight guardrails, many bots drift into “confident guessing.” |
| Deployment | ✓ One script key. We can install it for you or guide your developer in minutes. | ! Typically needs platform setup, channel integrations, and ongoing admin work. |
| Brand quality | ✓ Premium UI, consistent behaviour, and a controlled tone of voice designed for your business. | ! Often looks like a generic “plugin bot” unless you invest time in styling and tuning. |
| Long-term maintenance | ✓ Subscription includes monitoring and small updates so the assistant stays aligned. | ! Your team owns maintenance (content changes, knowledge updates, broken flows). |
| Pre-intake stability | ✓ Deterministic intake flow that does not rely on browser cookies — stable in embeds and on mobile. | ! Often session/cookie-based. Intake or forms may break in embedded widgets or mobile browsers. |
| Lead delivery | ✓ Structured intake results delivered directly by email. No CRM, no dashboard required. | ! Typically requires platform dashboards, CRM integrations, or third-party tools. |
Market references (public vendor materials): Intercom describes Fin pricing as “per resolution” in their published documentation/posts; Zendesk describes AI Agents pricing based on automated resolutions; and other providers publish AI agent add-ons and limits (for example, conversation-based limits on some plans).
A disciplined website assistant that answers real questions about your services, process and next steps — with boundaries. Designed to reduce repetitive support, qualify enquiries, and keep your team focused on higher-value work.
The same disciplined assistant plus a composed voice layer for visitors who prefer talking. Built for high-intent enquiries where voice can reduce friction. Voice is deployed with strict boundaries so it stays professional and controlled.
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